FAQs | Ultra-X Support

QUESTION: What is a Drive Self Test - DST Error - aka SMART Self Test Fail?   SOLUTION: The drive will present a “diagnostic failed” condition through the self-tests results value of the diagnostic log page if a...

PTT = Platform Trusted Technology. To disable: 1. Look for Security settings. 2. Select PTT Security 3. Uncheck PTT ON setting. 4. Save and exit. 5. Boot back into BIOS CMOS Settings 6. Now change secure boot settings as...

To run a Saved Burn-In Script:   Select Burn-In and press Enter. Select Run a Script and press Enter. Select from the list of available scripts and press Enter. The script will immediately start   Note: Progress bars are...

HOW TO: Save System or Motherboard Vendor, Model, Serial info to Filename Report Log   Solution: When prompted to enter filename in script prompt, you can enter any characters + the following hashtags: #sysven = System...

To view the disk drive SMART Attribute Table: From the main menu, select CONFIGURATION > SMART This feature allows you to view the status of your hard drive. If the drive detects possible or imminent failures, it will...

QuickTech Self Boot Legacy Mode Hardware Diagnostics includes a few default test / burn-in scripts: Quick Extended HDD Only Memory Only   QUICK Test Script Estimated Duration: 15 min (Depends on system configuration)...

Question: QuickTech Self Boot seems stuck at the blue splash page...How to fix?   Solution: 1. First change the BIOS setup configuration to adjust SATA controller configuration. Try to set the configuration to IDE or...

The drive must be in a ready state before QuickTech can properly send commands. There are multiple reasons why a drive may not be ready, some of which are valid conditions, and not errors. While not technically part of...

Question: How to run Hardware Diagnostics UEFI on HP Laptop Computers?   Solution: To run the PC Hardware Diagnostics UEFI (QuickTech Self Boot UEFI Mode) on HP Laptops and Desktop Computers, follow the steps below: 1...

Question: I upgraded customer HDD to SSD San Disk X400 M.2 2280 but now QuickTech Self Boot doesn't detect the drive. I've tried several legacy modes: ON/ON, ON/OFF, OFF/OFF, OFF/ON with no luck.   Solution: This is a...

Attribute ID Description 0 Critical Warning Any of the critical warning can be tied to asynchronous event notifications 1~2 Composite Temp 3 Available Spare 4 Available Spare Threshold 5 Percentage Used 32~47 Data Units...

Attribute ID Description 1 Raw Read Error Count  5 Reallocated Sectors Count 9 Power On Hours 12 Normal Power On/Off count 14 Device Physical Capacity 15 Device User Capacity 16 Initial Spare blocks 17 Remaining Spare...

Attribute Description 5 Reallocated Sector Count 9 Power-on Hours 12 Power-on Count 177 Wear Leveling Count 179 Used Reserved Block Count (total) 180 Unused Reserved Block Count (total) 181 Program Fail Count (total) 182...

Attribute Description 5 Reallocated Sector Count 9 Power-on Hours 12 Power-on Count 170 Grown Bad Block Count 171 Program Fail Count 172 Erase Fail Count 173 Program Erase Count 174 Unexpected Power Loss Count 178 Used...

Description 0 Critical Warning 2:1 Temp © 3 Availabel Spare 4 Available Spare Threshold 5 Percentage Used 47:32 Data Units Read 63:48 Data Units Written 79:64 Host Read Commands 95:80 Host Write Commands 111:96...

Attribute Id Description 1 Read Error Rate 3 Spin-Up Time 4 Start/Stop Count 5 Re-Allocated Secotr Count 7 Seek Error Rate 9 Power-On Hours 10 Spin-up Retry Count 11 Drive Calibration Retry Count 12 Drive Power Cycle...

0 Critical Warning 1 Temperature 3 Available Spare 4 Available Spare Threshold 5 Percentage Used Estimate 32 Data Units Read (in LBAs) 48 Data Units Write (in LBAs) 64 Host Read Commands 80 Host Write Commands 96...

4 4 Start/Stop Count 5 5 Re-allocated Sector Count 9 9 Power-On Hours Count 0C 12 Power Cycle Count AA 170 Available Reserved Space AB 171 Program Fail Count AC 172 Erase Fail Count B7 183 SATA Downshift Count B8 184...

Attribute Attribute ID # Attribute ID # (Hex) Read Error Rate 1 1 Spin-up Time 3 3 Start/Stop Count 4 4 Re-allocated Sector Count 5 5 Seek Error Rate 7 7 Power-on Hours Count 9 9 Spin-up Retry Count 10 A Drive Power...

Attribute Attribute ID Number Attribute ID Number (Hex) Pre-Failure/Advisory Bit (status flags bit 0) Read Error Rate 1 1 Set Spin-up Time 3 3 Set Start/Stop Count 4 4 Clear Re-allocated Sector Count 5 5 Set Seek Error...

Question: How to make a bootable USB from ISO?   Solution: 1. Download Rufus https://rufus.akeo.ie/   2. Insert a generic USB flash drive into an available USB port. 3. Launch Rufus with Admin priviledges 4. Select USB...

Question: The test script is reporting 40 Check Error Log. What does this mean?   Solution: This test check the Drive SMART logs for any errors. This test should be thought of similar to that of a automobiles check...

Question: How do I update the QuickTech Self Boot USB for PC UEFI Mode?   Solution: To update the QuickTech Self Boot USB for PC UEFI Mode (Right port)? 1. Download the zip file provided by the support team. 2. Extract...

Question: What do the codes next to the burn-in script mean? Solution: When running the burn-in script, QuickTech Self Boot will place numbers next to test when a failure is detected. It will also place numbers next to...

When running the burn-in script, QuickTech PRO / Premium will place numbers next to test when a failure is detected. It will also place numbers next to the test if you escape the burn-in before it concludes. If a dash...

Question: I get a message - no drive(s) detected but i have a hdd connected. How to fix this?   Solution: 1. First change the BIOS setup configuration to adjust SATA controller configuration. Try to set the configuration...

Many customers utilize various diagnostic test software packages. At times these packages will report different results. Ultra-X's advantage over competitive products is a combination of three items: Ultra-X QuickTech...

QuickTech Self Boot (Premium) is the ideal solution for headless systems. Systems that do not include a video output normally have a serial port used for management purposes. This serial can also be used to output video...

The standard technician version of QuickTech Self Boot (PRO/Premium) supports a maximum of 128GB. For testing over 128GB, we highly suggest using RAM Stress Test Premium. http://uxd.zhutiblog.com/com/ram-stress-test.html RST...

To create or modify a script for QuickTech Self Boot (Pro/Premium) Network Image Download WinImage - http://www.winimage.com/download.htm Install and then launch WinImage Locate and Open the image(.IMZ) you want to...

QuickTech Self Boot (Premium) version 8.xx and higher support testing of Solid State Hard Drives (SSD). QuickTech Self Boot (Premium) supports all major SSD vendors including: Intel, Kingston, Corsair, Super Talent...

Yes! A special network-only version of QuickTech Self Boot is available for network deployment. Please reference the QuickCAST Server product line: http://uxd.zhutiblog.com/com/quickcast-server.html...